What is the first step in a recall procedure?

• A. Notify customers and resume distribution.
• B. Quarantine affected lots and stop distribution.
• C. Inspect all stock for other issues.
• D. Proceed to full recall of all products.

Answer: (B)

Containment is the first priority in a recall. The initial action is to quarantine the affected lots and stop distribution to prevent further exposure. This isolates the problem, making it clear which lots are implicated and stops any more of the product from reaching patients or customers. With the product contained, you can then coordinate retrieval of distributed items, assess the extent of the recall, and communicate with stores, suppliers, and patients as required. Other steps, such as inspecting remaining stock or proceeding to a full recall, come after containment.