If a label prints with an error, what should be done?

• A. Do not dispense; issue a corrected label and re-check with the pharmacist.
• B. Correct the label by hand.
• C. Continue dispensing after marking 'error'.
• D. Notify patient but dispense.

Answer: (A)

Label accuracy and safe dispensing workflow are being tested. When a label prints with an error, do not dispense the medication. Stop the process, issue a corrected label, and re-check the label with the pharmacist. This ensures the patient receives the correct drug, strength, directions, and warnings, and maintains the proper documentation and accountability. Correcting by hand isn’t appropriate because it can create legibility issues and compromise the record. Continuing to dispense after noting an error would still leave the patient with incorrect or unclear instructions, and notifying the patient but dispensing would put the patient at risk with a mislabeled product. The safe, compliant action is to correct the label and have the pharmacist verify before dispensing.